Job Description | Product Coordinator
Are you a traveler, innovator, doer and thinker? Do you believe education can open the world? Are you a positive, motivated, flexible and community-building person? If so, this might be the role for you!
Your Responsibilities
As a Product Coordinator, you are the main contact for future and existing students, from the moment they enquire until they have completed their exchange. Your job includes a hands on role to inspire, motivate, screen and support potential candidates for our program by phone, in person and online to ensure we offer the best possible service to our customers. You will be also representing EF at fairs, events and info meetings as well as prepare and execute events and meetings for the students and their parents.
Skills
The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated and you understand the fine balance between efficiency and first class customer service! You enjoy doing daily administrative routines as well as using your communicative skills in pitching EF’s High School Exchange Year program and successfully recruiting students
Basic Qualifications
- 1-2years of sales experience
- Bachelor Degree
- Full fluency Italian and English level, both oral and written
- Experience of own exchange year (or stay abroad) is an advantage
EF Italy offers
- A friendly and international environment at a centrally located office
- Daily awesomeness and monthly happy hours
- Yearly trips and sponsored sport events
- Regular trainings, training trips as well as employee events & kick-offs
- Staff discounts at restaurants, cafes, shops, language classes, etc.
- Be part of a truly international environment with a young, energetic team of co-workers by your side
- Be part of a company that encourages personal aspirations and hard work with many job- opportunities around the world
- Exciting career ladder for opportunities in Italy and abroad within 2–3 years
Who are we?
Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.
For over half a century, we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.
You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.
Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.
Learn more about life at EF: LinkedIn | Instagram | TikTok
EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable