- Operations
Summer Student Services Coordinator
- Entry Level
- On-site
- Full time - Seasonal
- London, United Kingdom
Your Role
EF (Education First) is seeking natural-born leaders to join our summer management teams at our international summer schools across the UK.
We are looking for empathetic, energetic and organised individuals to fill a variety of coordinator and management roles, where you will play a key role in delivering outstanding student experiences.
Position Details:
- Full-time
- Fixed-term contracts between June – August 2026
- Schools based in London, Bournemouth, Brighton, Cambridge, Eastbourne, Isle of Wight, Oxford, Torquay and York
- Accommodation and full board provided if necessary
- Potential for post summer full-time employment
This is an exciting opportunity to develop your leadership, customer service and operational skills within international business. If you are looking to boost your CV this summer, all while making a real difference to young people from around the world, we’d love to hear from you.
- Meet our EF summer 2025 staff
Careers at EF | Open the world with us
At EF, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
What roles are we hiring for?
- Student Services Coordinator / Manager
- Student Welfare Coordinator / Manager
- Residence Coordinator / Manager
- Activities & Events Coordinator / Manager
Responsibilities Overview
Student Experience, Welfare & Safeguarding
- Support student wellbeing, welfare and safeguarding at all times
- Act as a trusted point of contact for student queries, concerns and day-to-day needs
- Respond calmly and professionally to incidents and emergencies, in line with EF procedures
- Support homesick or vulnerable students and ensure safeguarding concerns are shared with relevant staff
Teamwork, Leadership & Communication
- Delegate tasks, create rotas where applicable and contribute to staff briefings
- Work closely with managers and across departments to ensure clear communication
- Promote a strong “one team” culture across school operations
Administration & Customer Service
- Deliver outstanding customer service at all times
- Support arrivals, departures, reception duties and student onboarding
- Maintain accurate records, schedules, attendance logs and reports
- Assist with feedback collection, student satisfaction follow-ups and general enquiries
Activities & Events
- Plan, promote, and deliver engaging activities, events and excursions
- Ensure activities are safe, inclusive, well communicated and delivered to a high standard
- Support large-scale events and contribute creatively to the overall student experience
- Liaise with suppliers and support logistics for trips and events
Residential & Operational Support
- Support the smooth running of student residences, including arrivals, departures, curfews and weekend operations
- Assist with room checks, building standards, safety procedures and fire evacuations
- Handle residence-related queries, supplier issues and last-minute changes
- Help maintain a safe, welcoming and well-organised living environment
Requirements
- Right to work in the UK upon commencement of your contract
- Highly motivated, energetic and positive
- Empathetic and culturally intelligent
- Excellent communication and customer service skills
- Confident with IT and excel
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease, remain calm and positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
- Secondary language proficiency a plus
- All offers are subject to a clear enhanced background check and two references
How to apply
Please submit your application using the 'Apply Now' button. As part of the process, you’ll be asked to provide your personal details and indicate your preferred location(s). We recommend selecting at least three locations to broaden the range of job opportunities available to you.
Why you will love working with EF Education First
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Ambition is nurtured and post summer job opportunities are available
- Potential for summer-to-summer progression: Coordinator → Manager
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
- Employee assistance program
- Accommodation and full board if necessary (in return for a few hours of residence duties a week)
----------------------------------
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1