Senior Product Owner

• Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value using validated agile methodologies.
• Understand product interaction within a Business process and from end user experience view point.
• Knowledge of process improvements in marketing, sales, operations and finance
• Evaluate every feature request, gather detailed business requirements from partners and work closely with technology staff to translate requirements into user stories for
  consumption by development team.
• Write user stores and work with development team through development cycle to
  ensure features developed meet the desired business objectives.
• Identify gaps or conflicts in requirements, handle risks & UAT defects and drive toward
  resolution.
• Validate projects after deployment to ensure they meet all operational and business
  requirements and drive maintenance and problem resolution, as required.
• Liaise between product development, reporting, training and business owners to ensure
  clear communication, understanding of product offerings at all times and ultimate
  project success.
• Provide visibility into status of upcoming improvements to partners.
• Monitor and track product feedback to help in the prioritization of development
  projects.
• Refine and build the assigned product offering over time.
• Act as product champion and establish effective relationships with key partners

• 3-5 years of Product Management/Program Management/Business Analysis experience with direct management of Technical Teams
• Salesforce experience is key to this role - a strong understanding of Salesforce capabilities and limitations.
• Involvement in previous projects that involved process improvements in sales, marketing, finance, operations is a bonus
• Ability to handle multiple tasks and projects at a time, prioritizes workload effectively, and thrive in a dynamic and complex environment.
• Competency with all phases of project management, including issue and risk identification and management, tracking dependencies and milestones, and communication of overall project status.
• Ability to creatively solve challenging business/technology problems.
• Ability to analyze data and derive valid conclusions.
• Must be technical and detail-oriented.
• Must be a self-starter and data-driven.

• Bachelor’s degree

About EF Education First 

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique. 

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.