Business Intelligence Analyst

Business Intelligence Analyst

With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world. Bring your talents, your perspective, and your ambition. In return, we offer a vibrant, dynamic working environment, and a fulfilling international career.

The APAC Tours Operations department is currently looking for an energetic and enthusiastic individual for the position of Business Intelligence Analyst, APAC, to join our Asian hub in Tokyo, Japan, ASAP.

What you’ll do

• Anticipate requirements, uncover areas of improvement, and develop optimization strategies for systems, processes, and workflows
• Provide and organize data, build and manage reports and tools to support team decisions and efficiency
• Develop reports and dashboards (PowerBI and Tableau)
• Write and execute SQL queries
• Help automate manual and complex processes using AI tools
• Build relationships with key partners and routinely present proposals and results
• Lead and manage small to medium‑scale systems or process‑transformation projects, ensuring clear planning, execution, stakeholder alignment, and successful delivery

Who you are

You have an analytical, strategic and innovative mindset, and thrive in collaborative settings. You are passionate about improving internal operations processes, and deriving insights for data-driven business decisions, with the end-goal of creating an even more beautiful customer experience.


We’re looking for:

• Technical & Analytical Skills

• Strong data analytics abilities, including interpreting complex datasets
• Expertise in analyzing, transforming, and consolidating structured and unstructured data
• Ability to effectively use SQL, Atlassian Jira, and MS Power Platform
• Experience developing reports/dashboards in PowerBI and Tableau
• Experience with Power Automate or low‑code automation tools
• High proficiency in MS Office tools, particularly Excel

• Project & Process Leadership

• Project management experience leading system or process transformation initiatives
• Ability to translate business needs into clear, structured system requirements
• Ability to effectively prioritize and manage multiple projects

• Professional Experience

• 3+ years of experience as a Business Analyst, Data Analyst, or BI Developer
• Preferred financial background to support data‑driven decision‑making

• Ways of Working

• Knowledge of Agile methodology (desirable)
• Strong problem‑solving skills
• Ability to explain technical concepts in non‑technical language
• Ability to communicate effectively
• Proven team player

Requirements:

• Permission to work in Japan. Sponsorship possible under certain conditions
• Native or highly proficient English and ideally, at least, intermediate Japanese speaking skills

Why work at EF

• We are international. With a global network of offices and schools, EF is able to offer an international career in any part of the world.
• We are entrepreneurial. EF has grown into the largest international education company by hiring people who are street smart and “can get things done”. Our entrepreneurial spirit is at the core of what makes working at EF a ton of fun.
• We embrace change. Be prepared to join a flexible organization where no day is the same. We believe change is key to business success, personal development, and career progression.

About EF Education First 

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.