Director of Operations

Director of Operations, Canada

EF Language Abroad

Toronto or Vancouver based

EF Language Abroad in North America is seeking an entrepreneurial, self-motivated, hands on leader to organize and manage the setup, quality, growth, and profitability of our English language schools located in Toronto, Vancouver, and Victoria. The Director of Operations, Canada, will work the School Directors in each school overseeing operational performance across student welfare, housing, academics and activity programs.

The successful candidate must be comfortable working in a fast-paced environment while maintaining a high level of customer service. Excellent communication skills are needed to liaise with our global sales offices and to motivate, grow and support the School Directors and their management teams. 

The Role

The Director of Operations has full operational responsibility for the success of the Canadian schools. This requires, but is not limited to:

• Setting a strategic vision
• Growing School Directors and their management teams 
• Planning and sourcing of external accommodation options
• Ensuring our academic products are delivered across the region
• Financial planning, forecasting and budgeting
• Managing cost drivers to ensure profitability and student satisfaction
• Close communication and collaboration with regional and head offices 

Requirements

• Minimum 3 years of operational and staff management experience
• Excellent organization and communication skills
• Entrepreneurial leadership with strong skills to motivate and grow teams
• Strong analytical skills and experience in budgeting and/or forecasting
• Thriving in a fast-paced environment
• Ability to take charge and drive solutions
• Previous experience from working or studying abroad
• Previous experience within education management or travel operations is a plus.

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. 

• Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” resource groups.
• Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays 
• Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!) 
• Excellent health, dental, and vision coverage, along with life and disability insurance 
• Wellness benefits, including an annual $500 healthy lifestyle reimbursement 
• EF program discounts including travel, language schools, and more 
• Discounts at local venues and businesses 
• Competitive compensation

About EF Language Abroad

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

 EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance….Sports…Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people.  Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding.  Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. 

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day.